Privacy Policy

LetsZero Solutions Private Limited is a software company that builds and operates business software products. Our products are available at letszero.in. For privacy-related inquiries, contact us at support@letszero.in.

This Policy establishes the baseline privacy standards that apply across all LetsZero products. Where an individual product handles data in ways specific to its functionality, a supplemental privacy notice for that product provides additional detail.

2.1 Account Information

When you register for a LetsZero account, we collect your name, email address, and any additional profile information you choose to provide. If you sign in using a third-party identity provider, we receive only the profile fields you authorise during that authentication flow. We do not receive your third-party account password or persistent access to your accounts on those services.

2.2 Usage Information

We collect data about how you interact with our products, including feature usage, API request timestamps, and error events. This data is used for platform reliability, performance monitoring, and product improvement. We do not use third-party advertising networks or ad-tracking pixels.

2.3 Billing Information

Payments are handled by our payment processor. We do not store card numbers, bank details, or payment credentials. We retain transaction records, amounts, and associated identifiers for your billing history and for compliance with applicable law.

2.4 Support Communications

When you contact our support team, we retain those communications to resolve your inquiry and to improve our support quality over time.

2.5 Product-Specific Data

Individual products may process additional categories of data specific to their functionality. Where this applies, the product’s supplemental privacy notice describes what is collected and why.

2.6 Security and Monitoring

We monitor platform activity to detect abuse, fraud, and security threats. This includes server-side log monitoring and error tracking on platform infrastructure. This data is used exclusively for security and integrity purposes.

2.7 Cookies and Sessions

We use session cookies to keep you authenticated during your use of our products. We do not use advertising cookies or third-party tracking cookies. Disabling cookies will prevent you from signing in.

• To create and manage your account across LetsZero products.
• To deliver the products and features you use.
• To process billing and maintain your payment history.
• To respond to support requests.
• To send transactional communications: account alerts, password resets, and billing receipts.
• To detect and prevent fraud, abuse, and security threats.
• To maintain platform reliability and improve product quality.

We do not sell your data. We do not use your data for advertising. We do not share your data with advertising networks.

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal data are:

• Contract performance — processing necessary to deliver the product or service you signed up for.
• Legitimate interests — fraud prevention, security monitoring, and platform integrity.
• Legal obligation — compliance with applicable laws and regulations.
• Consent — where we have obtained your explicit permission for specific optional processing.

We share your data only with service providers necessary to operate our platform:

• Cloud infrastructure providers — companies that host our applications and databases.
• Payment processors — providers that handle billing transactions on our behalf.
• Identity providers — third-party sign-in services, if you choose to authenticate through them.

We may also disclose data when required by law, court order, or to protect the safety and rights of our users. We do not sell your data or share it for marketing or advertising purposes.

Specific providers used by each product are identified in that product’s supplemental privacy notice.

We retain your account data for as long as your account is active. If you delete your account, your personal data is removed within 30 days, except where retention is required by law or necessary to protect legitimate interests such as fraud prevention or legal compliance.

Specific retention periods for product data — such as activity logs or usage history — are described in each product’s supplemental privacy notice.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your account and associated personal data.
• Object to or restrict certain processing.
• Receive a portable copy of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, email support@letszero.in. We will respond within 30 days.

We apply security measures across our platform, including encryption of data in transit, encrypted database connections, secure password storage, and access controls on internal systems.

No system is entirely secure. If you discover a security vulnerability, please report it to support@letszero.in before public disclosure.

LetsZero products are not directed at children under 13. We do not knowingly collect personal data from children. If you believe we have received data from a child, contact us immediately at support@letszero.in.

Our services are primarily hosted in the United States. By using LetsZero products, you acknowledge that your data may be processed in jurisdictions outside your own. We work with infrastructure providers that operate under their own applicable legal frameworks, and we apply security measures to protect your data regardless of where it is processed.

We may update this Privacy Policy from time to time. Material changes will be communicated by email to registered account holders at least 14 days before they take effect. Continued use of LetsZero products after the effective date constitutes acceptance of the revised policy.

For privacy questions, data requests, or concerns: